Testimonials

“The staff at Volk & Bell is professional, knowledgeable and very prompt in responding to a wide range of concerns, whether they are claims follow-up, new enrollments or COBRA issues. I greatly value their expertise and know I can always depend upon the Volk & Bell staff to support our employee insurance benefit needs.”
— CGRS, INC, Fort Collins, CO

“Thank you so much for filling our (Aflac) claims!!! What an awesome check we received. Your customer service is second to none and I appreciate everything you have done for me and my family.”
— Tyler James, Fort Collins, CO

“Claudia Maciuk's service at Volk & Bell cannot be topped. She is thorough, conscientious and fair in her recommendations. I am not interested in doing business with anyone else."
— Carworks, Longmont, CO

“Volk & Bell’s representatives are very honest, timely and knowledgeable. It is a pleasure dealing with a Christian company who really cares about its clients. The addition of providing recertification credit for the Human Resources related training is very much appreciated."
— LifeBridge Christian Church, Longmont, CO

“My wife and I have been working with Jeff Hanlin to extend my group insurance coverage after being released from my employer. Jeff has taken time to explain our options and arrange for a quotation on an individual policy for my wife which will save us money while providing the same coverage as the continuation policy. Jeff has been a real "partner" in assisting us through our time of transition and we appreciate the service he has provided.”
— Terry J. Little, ASIC ASLA, Fort Collins, CO

“Given the ever increasing complexity of insurance matters, the staff at Volk & Bell has been our employees' advocate in resolving a variety of issues. Customer service sets Volk & Bell apart as they follow issues through to their conclusion.”
— Walker Manufacturing, Fort Collins, CO

“Volk & Bell’s representatives stay on top off all the insurance issues and questions I have had. They work very hard to get the best rates at renewal and are very responsive to all my questions. Volk & Bell goes out of their way to help me with HR issues, submit claims, research claims that are denied, work on Cobra, etc."
— Novo Energy, LLC, Fort Collins, CO

"Our company recently transitioned from a traditional paper open enrollment process to using the HR Portal. Heather provided extensive training, assistance, and oversight in helping me get the site up and running for my employees in only a matter of weeks. Both Heather and Melissa were always available to answer questions and assist me in serving my employees. The end result is that our Open Enrollment was completely paperless and error free. I highly recommend this tool but more importantly, working with the dedicated team at Volk and Bell made the process easy and fun."
— DataSplice, Fort Collins, CO

"The level of customer service at Volk & Bell is second to none. Whenever I call or e-mail, response times are immediate…Never does it take hours or days to get feedback on questions I feel are important…” “Strategic Planning in the world of rising health care costs is a major issue that is made much simpler in our business because Volk & Bell does all the leg work. Every year during our partnership with Volk & Bell they have been proactive, providing us a “heads up” on expected price increases and then working to help us control cost increases without compromising the quality of health care coverage we offer to our employees.”
— New Belgium Brewing, Fort Collins, CO

"Your workshops, your continued contact, and the resolution of problems are excellent. I have not worked with any agency that gave greater service in my 35 years of employment.”
— Technology Applications, Inc, Boulder, CO

“John Bell with Volk & Bell is the bottom line for me when it comes to health insurance. When rates go up and benefits change, I can count on John to help us weigh all the variables and make the optimal decision for our company and our employees. Once the sale is made, John’s staff is ready and willing to help our employees with claims, especially when there are issues to resolve with insurance carriers. Considering what a big ticket item health insurance has come to be, I sleep better knowing Volk & Bell is watching out for us.”
— Aqua Engineering, Fort Collins, CO